Frank Yan of Sacramento on A First Class Fiasco

A few months ago, Frank Yan was returning back from Atlanta to Sacramento. Since Frank was traveling on Delta 757 he had decided upgraded his business class seat to first class. This is the section of the plane where for a princely sum you get luxurious seats, premium food and wine, and impeccable service.

When Frank sat down, in his premium leather seats, first thing Frank saw that they broken and outdated. It didn’t bother Frank, and he still enjoyed everything else about this flight. As the flight was descended into the air to Sacramento, Frank and his neighbor were tucking into their entree of chicken alfredo, his neighboring lady passenger, grabbed Frank’s arm with a death grip and with a whisper said “look at my plate.” Frank did, and to his horror, saw a dead fly meandering its way across her plate. The lady next to Frank Yan didn’t scream nor did she flip out. But she was nauseated by the experience and refused to eat their food the rest of the 5 hour flight.

The flight attendants of the ‘first class’ cabin removed their salad plates, but to the lady’s amazement told no one during flight about what her meal would contain. However she did to tell the co-pilot when they fight landed into Sacramento. There was never was any sort of apology from the flight attendants or any airline personal at the gate. The lady kept rambling about her experience and demanding a full flight refund. The airline then made it clear they had no intention of providing any full refund for her expensive experience in insects in her meal and broken seating. Frank didn’t want any part of her complaining and walked away through the terminal and wished her luck.

Frank’s suggestion is that, if you encounter anything like the story above, is to notify the flight attendant about it rather than wait to the last minute. Frank has traveled on many flights and encountered delays, layovers, missed meals, and incorrect seating. Airlines typical don’t refund flights. They mostly provide discounts on your next flight. Flying is an expensive experience, especially flying first class. But a $250.00 off your next flight is a huge is discount already.